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Return Eligibility: Items must be returned within 7 days of delivery.
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Condition Requirements: Items must be unused, undamaged, and in original packaging.
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Non-Returnable Items: Customized or personalized products cannot be returned.
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Initiating a Return: Contact our support team for a return authorization.
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Refund Process: Inspections are conducted within 5 business days of receiving the item.
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Refund Method: Refunds are processed to the original payment method.
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Exchange Policy: Exchanges allowed for defective or incorrect items.
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Return Shipping Costs: Customer pays for return shipping unless the product is defective.
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Defective Items: Defects must be reported within 48 hours (2 days) of receipt.
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Refund Timeline: Refunds are processed within 6-8 business days.
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Damaged Goods Policy: Provide photographic evidence for damaged items.
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Partial Refunds: At our discretion for certain items.
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Return Address: Provided upon return approval.
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Cancellations: Allowed before shipment dispatch.
Customer Support: Contact support@avecamor.com for returns.