-
Order Processing Time: Orders are processed within 1-2 business days after payment confirmation.
-
Shipping Methods: Standard and Express shipping options are available.
-
Delivery Timeline: Standard delivery takes 8-14 business days, while Express delivery takes 1-3 business days.
-
Shipping Charges: Calculated based on the delivery location and method chosen at checkout.
-
International Shipping: Available to select countries; customers are responsible for customs duties and taxes.
-
Tracking Information: Tracking details will be sent via email once the order is shipped.
-
Delivery Address: Please ensure accurate shipping address; we are not responsible for undeliverable addresses.
-
Handling Time: Orders are shipped on weekdays only (Monday-Friday, excluding holidays).
-
Shipping Restrictions: We do not ship to P.O. Boxes or APO/FPO addresses.
-
Lost/Damaged Packages: In case of lost or damaged packages, please contact us immediately.
-
Multiple Shipments: Orders with multiple items may be shipped separately with no additional charges.
-
Signature on Delivery: May be required for high-value items.
-
Delayed Shipments: We are not liable for carrier delays or customs processing delays.
-
Wrong Address Disclaimer: Customers are responsible for entering the correct address; fees may apply for address changes after dispatch.
Customer Support: For shipping inquiries, contact our support team at support@avecamor.com.